The Story Behind

Our Theory of Change

At RideAlong, we strive to build a safer, more connected future. Our focus is on helping cities and counties better serve individuals with mental illness, chemical dependencies, homelessness, and intellectual disabilities. Imagine a future where people get the services they need, are diverted from the criminal justice system, and have a holistic support system that jumps into action when they need. Our theory of change is that giving workers better information to quickly process when they are headed into the field and interacting with clients, then this will lead to better outcomes. This means providing a patrol officer with more context can help them verbally de-escalate the situation and connect the resident with local services. Or getting key information to clinicians when they are headed into the field to provide medical services to a client helps them to provide better services and know how to approach next steps. We are committed to ensuring that the people in the field have the resources they need to provide the best possible services to residents.

CEO & Co-Founder, RIDEALONG

01.

Make informed decisions

Give frontline workers the information they need to make decisions when approaching and interacting with vulnerable residents.

02.

Facilitate safer interactions

Make critical interactions safer for residents, clinicians, and police officers.

03.

Build trust in communities

Help foster communication between agencies, citizens, and advocacy groups.

Our Approach

Using technology to build a safer, more connected future.

Hands-On

Seeing your staff in the field to both learn and support them. 3 am roll calls. Shelter visits. We meet you where you need us to be.

Design-Driven

Designing for the people who use our software is at the core of what we do. We focus on making products that both work and are a pleasure to use.

Flexible

Adjusting to work within your processes and systems, and keeping our tech flexible for integration.

Deliberate

Product, design, and technical decisions are informed by both research and advice from key experts.

Empathetic

Building our product to infuse empathy to best help your staff, residents, and the community.

Collaborative

Working with end users, your community, and your leadership to ensure we meet your needs.

Katherine Nammacher

CEO and Co-Founder

Meredith Hitchcock

COO and Co-Founder

Colin Chun

Engineer

Omar Ihmoda

Engineer

Maryann Kongovi

Adviser

John O'Duinn

Adviser

we are hiring

Open positions

Full Stack Developer

(Full time, Local or Remote)

Ideally, you’ve worked on a production Rails app (we’re on Rails 5). We are looking for a “heads up” engineer – you will write plenty of code, work with clients, guide our technical direction, and help us grow the company.

When it comes to agile we are pragmatic, not dogmatic. We value collaboration and problem solving: you should too.

Our current stack is Postgres, Rails 5, and jQuery (and a bit of React). We develop and deploy to containers using Docker on AWS.

Skills you have or have a chance to learn: containerized workflows, hybrid cloud deployments, regulation compliance (including HIPAA and/or CJIS), and experience with critical systems.

With our company, you will build software that saves lives of people with mental illness, chemical dependencies, and homeless. You will be assisting government staff to better serves these folks and their families.

This is your chance to build software that saves lives and makes a tangible impact.

APPLY NOW

Product Launch & Customer Success Manager

(Full time, SF Bay Area or Seattle/Puget Sound)

You are the primary point of contact to launch with new agencies: walking them from contract signing to successful launch. You are excited to launch products and/or projects with new clients, navigating government politics and personalities, and coordinate an entire time around deadlines.

You are positive when faced with difficult challenges and keep cool when things get complicated. You pick your battles but are unafraid to ask for help and fight for the right things. You like traveling to be in the trenches with clients as you walk them towards the shared success and realized the dream of the product.

After launch, you will continue working with those same clients to ensure long-term customer success on our platform. Ideally, you have launched a product before, or have equivalent experience of managing a complex project with a “go live” date. You have worked with project management tools, possibly including Asana, Google docs, Slack, etc.

With our company, you will build software that saves lives of people with mental illness, chemical dependencies, and homeless. You will be assisting government staff to better serves these folks and their families.

This is your chance to build software that saves lives and makes a tangible impact.

APPLY NOW

Build Your Own Job

(Full time or Part time)

We are a small company of passionate, proactive doers that want to change the world. We take what comes our way and run with it. The work we do saves lives.

Our ideal team member is passionate, collaborative, and technically talented. We want you to be a hands-on contributor from the day you join the team.

This is your chance to build software that saves lives and makes a tangible impact.

APPLY NOW
CONTACT US

If you have any questions, just drop us a line.