Real-time, in-field information

to safely, effectively work with vulnerable populations.

RideAlong’s software gives city and county frontline workers the context they need to help residents. Police officers and healthcare workers alike have the tools to serve residents efficiently, safely, and empathetically.

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Built for in-field responses.


Police Officers & 911 Responses

Our first product gives patrol officers key information about people with mental illnesses at the scene—everything from tailored de-escalation techniques to personalized service referral options.


Healthcare Workers & Homelessness

We are piloting an app with a major city to give healthcare providers key ways to log and review patient information in the field and at the clinic when working with homeless individuals.


High Utilizers & Holistic Care

Our focus as a company is to support those who are experiencing chemical dependencies, mental illness, and/or homelessness. In the future, this means working with firefighters and EMS, case managers, and other frontline city staff.

Focus on the user

Designed to go everywhere

We build by listening to and doing research with our users. That means we work with patrol officers, clinicians, community service providers, and residents to understand their needs. We bake those needs into the design and features of our software. By understanding how they really work, we build products that your frontline staff love and can easily use.

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Multiple Benefits

Key Features & Functionality

Tailored profiles

Shows recent history, interaction tips, and information from service providers.

Mobile, Desktop, and MDCs

Works on tablets, smartphones (Android, iOS, and Windows smartphones), desktop computers, and MDCs.

Regulatory Compliance

Built to comply with federal regulations, including CJIS and HIPAA.

Real-Time Information

Synced with data systems continuously so that the most updated information is at your fingertips.

Case Management

Tools to manage information for the people who are the most at risk, and identify who needs outreach.

Data Collection

Easily, quickly collect information in the field about key interactions with residents.

Contact Information

Get tap-to-dial and email notifications for case managers, family members, and other service providers.

Easy Reporting

Data structured in an accessible way, ready for report generation and import into analytics systems.

Our Approach & Key Values


Seeing your staff in the field to both learn and support them. 3 am roll calls. Shelter visits. We meet you where you need us to be.


Designing for the people who use our software is at the core of what we do. We focus on making products that both work and are a pleasure to use.


Adjusting to work within your processes and systems, and keeping our tech flexible for integration.


Product, design, and technical decisions are informed by both research and advice from key experts.


Building our product to infuse empathy to best help your staff, residents, and the community.


Working with end users, your community, and your leadership to ensure we meet your needs.

In the News

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Unlimited seats

An annual license covers all users at your agency

Continuous improvements

New features and enhancements available for no additional cost

You own your data

Any data recorded in RideAlong's software belongs to your agency

Customer support

We're available by phone and email to help you be successful

Let's Talk

Agencies use RideAlong to enhance their work in the field. Learn how RideAlong could support your agency with an in-depth demo.

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